WordPress support, on demand

Your website broke.
We fix it today.

Plugin conflicts, white screens, hacks, slow load times — Vincony puts a specialist on your site fast, with a fixed-or-refunded guarantee.

Fixed or 100% money back — no exceptions
site-diagnostic — vincony
17,900+ tickets closed Average response: under 2 hours
After-sales support included
Most tickets resolved same day
Since 2020, 17,900+ tickets
Transparent, fixed pricing
Why Vincony

Not your average support ticket.

Built by developers who've fixed thousands of WordPress sites — here's what that looks like in practice.

Same-day fixes, most of the time

The majority of repair tickets are picked up and resolved within hours, not days — because a broken site can't wait for a queue.

Fixed or refunded

If we can't solve it, you don't pay for it. Simple as that.

Security-first

Every job includes a quick hardening pass — not just the fix you asked for.

Built for speed

Every engagement checks Core Web Vitals — a fast site is part of the job, not an upsell.

Real specialists

Every ticket goes to a developer, not a script.

Repair process

From broken to fixed in four steps.

No back-and-forth, no jargon. You describe the problem, we handle the rest.

01 / PLAN

Choose a plan

Pick the support plan that matches what your site needs, from a one-off fix to ongoing coverage.

02 / REPORT

Open a ticket

Tell us what's wrong — an error message, a screenshot, or just "it stopped working" is enough to start.

03 / DIAGNOSE

We investigate

A specialist reproduces the issue, checks logs and plugin conflicts, and confirms the root cause.

04 / RESOLVE

Site restored

We fix it, verify the site is stable, and send you a short summary of what went wrong.

What we handle

On-demand technical support for anything WordPress.

Every job is scoped and priced up front — you approve the cost before we touch anything.

Repair

from $5

Plugin conflicts, internal server errors, broken themes, or a hard technical fault — restored and stabilized.

  • White screen / fatal errors
  • Plugin & theme conflicts
  • Fixed or refunded
Get started

Migration

from $79

Moving hosts or changing domains? We transfer your site safely with zero data loss and minimal downtime.

  • Host-to-host transfer
  • Domain changes handled
  • DNS & SSL included
Get started

Speed optimization

$60 – $139

Faster load times mean happier visitors and better rankings. No improvement, no charge.

  • Caching & image compression
  • Core Web Vitals tuning
  • No improvement, no charge
Get started

Malware removal

$30 – $70

Spammy links, traffic drops, or a flagged site — we remove the infection and lock down security.

  • Full malware scan & removal
  • Blocklist removal requests
  • Hardening included
Get started

Redesign

from $120

Time for a revamp? We design and build a WordPress site that matches where your business is now.

  • Custom design & build
  • Mobile-first & fast
  • Discovery call included
Get started
See full pricing details
Trusted by site owners

Don't just take our word for it.

★★★★★

"Site was down for a client demo in an hour. Vincony had it fixed before I'd even finished explaining the problem."

JM
James M.Agency owner
★★★★★

"Migrated three sites for us with zero downtime. Genuinely didn't notice it happened until it was done."

SK
Sarah K.E-commerce store owner
★★★★★

"Removed a malware infection Google had flagged us for. Blocklist cleared within a week."

RT
Raj T.Small business owner
0
Tickets serviced since 2020
0
Active support customers
0
Sites rescued this year
Ready when you are

Let's get your site back online.

Open a ticket and hear back from a specialist — most fixes start the same day.